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Privacy Policy
Oxford Vacmedix UK Ltd. Privacy notice
Our website address is: https://oxfordvacmedix.com.
This privacy notice tells you what to expect us to do with your personal information. It was last updated on 11th June 2025.
Contact Details
Telephone: 01865784074
Email: enquiries@oxfordvacmedix.com
What information we collect, use, and why
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You visit our website and consent to our use of cookies.
- You have made a complaint or enquiry to us.
- You have made an information request to us.
If you visit our website and consent to our use of cookies, we collect or use the following personal information for analysis purposes:
- IP address
- Website user journey information including if you watch an embedded YouTube video, or click on an external link included in one of our pages or articles.
We collect or use the following personal information for information updates, marketing or market research purposes:
- Names and contact details
- Website user journey information
- Records of consent, where appropriate
We collect or use the following personal information for dealing with queries or complaints:
- Names and contact details
- Correspondence
We also collect the following special category information for dealing with queries or complaints.
This information is subject to additional protection due to its sensitive nature:
- Health information
Cookies
We use a cookies tool on our website to gain consent for the optional cookies we use.
Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool.
You can read more about how we use cookies, and how to change your cookies preferences, on our Cookie Policy page.
Lawful basis and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure– You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing– You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for information updates, marketing or market research purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
Directly from you.
How long we keep your information
We store your information only for as long as necessary to deal with your enquiry. For business enquiries, this will be as long as we are engaged in discussions or business (providing goods services) either from or to you.
For patients who wish to be involved in our clinical trials, we will facilitate your contact with the trial sites and will not retain your information.
Personal information held will be reviewed on an annual basis and deleted if it is no longer required for the purposes described above.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Who we share information with
Others we share personal information with:
- Other health providers (e.g. clinical trial sites for patients who request involvement in our clinical trials)
Duty of confidentiality
We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where:
- you’ve provided us with your consent (we have taken it as implied to provide you with care, or you have given it explicitly for other uses);
- we have a legal requirement (including court orders) to collect, share or use the data;
- on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);
- If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or
- If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
Helpline number: 0303 123 1113
English